Privacy Policy for Squatch Creek Media
Effective Date: September 24, 2025
At Squatch Creek Media, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information you provide voluntarily, such as your name, email address, phone number, company details, project requirements, and other information when you submit a contact form, request a quote, or engage with our services.
Usage Data such as your IP address, browser type, pages visited, time spent on our site, and referring websites, collected through cookies, analytics tools, and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries, provide quotes, and deliver requested services
- Communicate about your project requirements and provide technical support
- Improve our website, services, marketing, and customer experience
- Send you updates about our services and industry insights (only if you opt-in)
- Analyze website usage to enhance functionality and user experience
- Comply with legal obligations and protect our business interests
3. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information only in the following limited cases:
- With trusted service providers (such as hosting, analytics, email services, or payment processors) who help us operate our business and are bound by confidentiality agreements
- If required by law, court order, or to protect our legal rights
- As part of a business transfer, merger, or acquisition (with advance notice to you)
- With your explicit consent for specific purposes
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to analyze traffic, improve functionality, personalize content, and provide a better user experience. We implement Google Consent Mode v2 to respect your privacy preferences and comply with privacy regulations.
Cookie Categories
We use the following types of cookies:
- Essential Cookies: Required for site functionality, security, and contact forms. These are always active.
- Analytics Cookies: Help us understand how visitors use our website to improve user experience. You can opt out of these.
- Marketing Cookies: Used for personalized advertising and marketing communications. You can opt out of these.
- Personalization Cookies: Remember your preferences for a better experience. You can opt out of these.
Managing Your Cookie Preferences
When you first visit our site, you'll see a cookie consent banner where you can accept all cookies, reject non-essential cookies, or customize your preferences. You can change your preferences at any time by clearing your browser data and revisiting our site, or by contacting us directly.
Analytics Services
We use the following analytics services to understand how visitors interact with our website:
- Google Tag Manager: Manages various tracking codes and marketing tags on our website
- Google Analytics: Tracks website usage, traffic sources, and user behavior to help us improve our services
- Microsoft Clarity: Records user sessions (including mouse movements, clicks, and scrolls) to understand how users navigate our site and identify areas for improvement
These services may collect information such as your IP address, browser type, device information, pages visited, and interaction patterns. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
5. Data Retention
We keep personal information only as long as necessary to fulfill the purposes described in this policy, provide our services, or as required by law. Project-related information may be retained for the duration of our business relationship and for a reasonable period thereafter.
6. Your Rights & Cookie Consent
Depending on your location, you may have privacy rights under laws like GDPR (European Union) and CCPA (California). You have the right to:
Privacy Rights
- Right to Access: Request a copy of personal information we hold about you
- Right to Rectification: Request corrections or updates to your information
- Right to Erasure: Request deletion of your information (subject to legal and business requirements)
- Right to Restrict Processing: Request limitation of how we use your personal information
- Right to Data Portability: Request transfer of your data in a structured format
- Right to Object: Object to certain types of processing, including marketing communications
- Right to Withdraw Consent: Withdraw consent for cookies and tracking at any time
Managing Cookie Consent
You can manage your cookie preferences through our consent banner when you first visit the site. To change your preferences later:
- Clear your browser data and revisit our site
- Use your browser's cookie management settings
- Contact us directly to reset your preferences
To exercise your rights, please contact us at info@squatchcreekmedia.com. We will respond within 30 days as required by applicable privacy laws.
7. Security
We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, use, or disclosure. This includes secure data transmission, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Third-Party Links
Our website may contain links to external websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review the privacy policies of any external sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Material changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
This Privacy Policy was last updated on September 24, 2025. By using our website and services, you acknowledge that you have read and understood this Privacy Policy.